Frequently Asked Questions
General Questions
Yes. Our design team assists with structural adjustments, artwork optimization, and print-ready setup to ensure your packaging looks professional and functions correctly.
A dieline template serves as a layout that ensures a proper design for printed packaging. It’s a diagram that shows all the cut lines and folds of your custom packaging.
Yes, you can. You can share the dieline template or artwork with our design support, and they’ll assist you further regarding the format and resolution requirements.
Yes. Our team will review the artwork file sent to us before we begin printing.
Pricing
Yes, you can decrease your price per unit by considering these factors. First, you can order your packaging in bulk quantity to have a wholesale rate. Secondly, the materials, sizes, and add-ons & finishes you select for your custom boxes also influence your pricing.
No, we do not require any charges for plates or dies. There are no hidden charges.
Yes. We provide quotations based on CMYK printing as a standard practice. Let us know which Pantone you want us to use for a more accurate quotation.
We accept the following currencies: USD, CAD, and GBP.
Ordering
Yes, you can get a physical packaging sample of your order before ordering in bulk; once you’re satisfied with the result, we can proceed further with the manufacturing process.
Yes, we will send you a 3D mock-up of your custom box as digital proof before we put your order into the manufacturing process.
We do not have any minimum order quantity policy; you can order as many boxes as you desire. Please note the price may vary from per piece to bulk.
Production usually takes 8 to 10 business days after artwork approval, depending on the box style and order details.
Printing
The thickness of a paperboard depends on the size and weight of the product you want to package in custom boxes. Is there a thickness you would like to request? Please do not hesitate to contact us if you need assistance.
With both sides being matte white, our whiteboard is a great choice when printing vibrant colors. The Kraft board, on the other hand, displays a natural brown tone on both sides, resulting in a more subdued color tone. However, your packaging will appear more organic and eco-friendly if you use the Kraft board.
Yes, we do. We use boards that contain 50% recyclable materials to manufacture your packaging.
The corrugation process refers to the process of manufacturing corrugated cardboard material. In the corrugation process, two layers of liner board and one layer of flute are glued together to construct a heavy-duty material known as corrugated cardboard.